I don't care about the money that they scammed me for so I'm not salty about that, it was maybe my last chance to buy Mafia II so now it looks like I'm just going to have to wait for Mafia III next year. I must admit that I knew nothing about Kinguin before, I am a regular Steam customer who likes to purchase games directly from Steam, but in the case of Mafia II I had no choice but to try and purchase the game elsewhere because the game is not sold anywhere else anymore. Btw I was being super nice in the first few conversations with them but I just lost my patience after everything. I have uploaded the very last conversation with their support so that everyone can see how they treat their customers.
FROSTPUNK 2 KINGUIN PC
They instead asked for my Steam account username/password or to give them remote control over my PC via TeamViewer, even after I provided them with screenshots AND freshly recorded video clips where I show that the key doesn't work and every other proof that they asked for. I opened a support ticket on their website and after 5 conversations with their support agents over a 2 week period they refused to give me a replacement key or a refund. In short, I purchased Mafia II from their website for 30ish euro and they sent me a duplicate key that was already used. I wanted to serve as an example and warn everyone NOT to purchase anything through their website.
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