If you are holding a group brainstorming meeting, select one person as a moderator, others as timekeeper, notetaker.
Firstly, start looking beyond the salon industry, often parallel industries outside of yours can provide proven solutions. The define measurable results so that you know you’ve achieved it, for example, your goal would look more like this “Get increased enquiries” is a little vague, but you’ll know when you “increase appointments by 30%”. “Make our salon website an intuitive for our clients” is an objective, but “Hire a designer” is a solution. What does a successful salon business look like for you?īecome clear what you want to achieve and key results to know when you’ve actually achieved. For example, your objective should focus on the goal, not a solution. You don’t want to define the problem so big that you become overwhelmed in your resources and ability to solve it, also resist the temptations of trying to solve prematurely by reacting to your emotions too quickly.Ģ. Be as specific as you can be, for example, instead of “our client rebook rate is very low”, a better statement would be, “in 2019 we lost 25% of our customers due to poor follow up from our team, amounting to £85,000 of missed revenue in the salon”. Write down a problem you are currently facing. Ask yourself, why should I care about this problem? To become a rock star at solving problems, use this easy to follow guide.ġ. It’s an underrated talent, yet problem-solving know-how helps you make clear decisions during uncertain times and in many cases becomes the key tool to help recover post-COVID business.
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